Frequently Asked Questions
Answers to common queries about our services and how we can assist you.
Where does my money go?
100% of the money raised goes towards the production and distribution (shipping cost) of tefillin. We have an incredible system in place to ensure the costs are as low as possible and the Tzedaka money raised is utilized as best as humanly possible! Even all ads that we ran were only run via a directed donation, and the same goes for our employees.
Can I donate via a Donor Advised Fund?
Absolutely! You can donate directly via our EIN: 34-1327148
We operate under a 501c3 City of Refuge DBA Tefillin Connection which is a Jewish run charity since 1980 based in Beachwood, Ohio.
What payment methods do you accept?
We accept various payment methods, including credit/debit cards, PayPal, and bank transfers. At checkout, you will have the option to choose your preferred payment method.
I requested tefillin but haven’t received them yet.
We have distributed hundreds of pairs of tefillin to Men filled out our request form. You can email [email protected] if you haven’t heard back from us. But as of now new requests are on backlog awaiting new donations to be made.
Is there more I can do to be involved?
We love volunteers! If there is something you feel you can contribute to our project, please always feel free to reach out anytime!